StubHub has changed up its refund policy and they announced that customers who purchased event tickets U.S. or Canada events on or before March 25, 2020, will now be able to request refunds. Refunds will be paid out by the end of this month. Several customers have already received credit for canceled events and can still choose to keep those credits if they like.
If you bought a ticket after March 25, 2020, and the event was canceled, you are not eligible for a refund however you will be given credit towards another purchase. The credits are valid through the end of 2022.